Only class 1 licence holders are required to complete 3 hours of Business Skills topics per year. 

Each of our Business Skills CPD courses provide 3 hours of learning per topic.

Research and everyday life demonstrates that having clear, measurable goals is important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly. With that in mind, let’s take a look at our goals for this course.

At the end of this course, you will be able to:

  • Get yourself organised
  • Manage your time
  • Deliver task on schedule
  • Improve your communication skills
  • Improve your non-verbal communication skills
  • Assert yourself
  • Influence effectively
  • Build professional working relationships
  • Have a comfortable working environment
  • Deal with stress

Completion of this course provides 3 hours of Business Skills Continuing Professional Development (CPD) learning relating to Business practices, management and governance

Course cost: $89

Research and everyday life demonstrates that having clear, measurable goals is important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly. With that in mind, let’s take a look at our goals for this course.

By the end of this course, you will be able to:

  • Identify the difference between mentoring and coaching, understand the GROW model.
  • Identify and set appropriate goals using the SMART method of setting goals.
  • Understand how to identify the current state or reality of your employee’s situation.
  • Identify the steps needed in defining options for your employee.
  • Understand how to create a preliminary plan.
  • Finalise a plan or wrap it up motivating your employee to work within them.
  • Identify the benefits of fostering trust with your employee.
  • Identify the steps in giving effective feedback.
  • Identify and overcome obstacles that hinder the growth and development of your employee.
  • Identify the end and how to transition your employee to other growth opportunities.
  • How to use both mentoring and coaching to enable long-term development through a positive relationship with your employee.

Completion of this course provides 3 hours of Business Skills Continuing Professional Development (CPD) learning relating to Supervision requirements.

Course cost: $89

Research and everyday life demonstrates that having clear, measurable goals is important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly. With that in mind, let’s take a look at our goals for this course.

At the end of this course, you will be able to:

  • Understand the basic requirements for any meeting – agenda, invitations, roles, minutes, etc.
  • Utilise the tips and techniques provided to determine an appropriate approach to your business meetings in different situations.
  • Understand how technology can help your meetings.
  • List the logistical items that you may need to address for your meeting.
  • Understand the need for following up after a meeting to ensure action.
  • Understand how to continually improve your meetings.

Completion of this course provides 3 hours of Business Skills Continuing Professional Development (CPD) learning relating to Industrial relations and human resource management.

Course cost: $89