Research and everyday life demonstrates that having clear, measurable goals is important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly.
By the end of this course, participants will be able to:
- Understand what communication is
- Understand the different ways communication takes place
- Overcome communication blockages
- Make the most of non-verbal and paraverbal communication
- Understand and utilise the STAR method
- Listen actively and effectively
- Ask good questions
- Use appreciative inquiry as a communication tool
- Using the SPEAC Method
- Establish common ground with others
Completion of this course provides 3 hours of Elective Continuing Professional Development (CPD) learning.
